Having worked with Enspire previously, KAA jumped at the chance to have an Enspire consultant join the team to create and implement an internal communication strategy, which included:

Developing a national communications approach: We interviewed KAA's HR, marketing, and internal comms members to understand their objectives and challenges. We devised a comprehensive national communications approach based on the insights gained that aligned all three departments, leveraging their strengths to deliver cohesive internal and external communications. 

Building internal communications assets: Following a review of KAA's current internal communication practices, we designed a series of customised communication templates, including email templates, presentation decks, and an internal newsletter, ensuring a consistent look and feel across all materials. 

Redesigning the intranet: We revamped KAA's intranet page, making it easy for the team to access essential resources, news, and updates. We also established a centralised calendar system to provide a clear overview of events, meetings, and deadlines, encouraging improved internal collaboration. 

Building profiles of CEO and Executive Team: To strengthen the personal brands of KAA's CEO and executive team, we collaborated with individuals, drafting compelling narratives to showcase their expertise and specialisations.  

Support for leaders: understanding the challenges of having teams across the country, we created tools and processes to support leaders in having a more consistent approach to communicating within their team and to the broader KAA business.